Welcome to Ophelia Trips. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our e-commerce website, which operates worldwide.

Information We Collect
When you use our website or place an order, we may collect certain information such as your name, shipping address, contact number, and email address. This information is required to process your orders and provide customer support. We do not collect or store any financial or payment details, as we only accept Cash on Delivery (COD) as our payment method.

How We Use Your Information
We use the information collected from you for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchase or inquiries

  • To improve our website and services

  • To provide customer support when needed

Data Security
We implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your personal data is handled securely and confidentially at all times.

Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. 

Third-Party Services
We do not sell, trade, or share your personal information with third parties except where it is necessary to deliver your order (such as shipping and logistics providers). These third parties are obligated to keep your information secure and use it only for order-related purposes.

Your Rights and Choices
You have the right to request access to, correction, or deletion of your personal information. If you wish to opt out of receiving marketing or promotional communications from us, you may contact us at [email protected].

Opt-Out Instructions
To opt out of marketing emails or promotional updates, simply send us an email at [email protected] with the subject line “Opt-Out.” Once we receive your request, we will remove your email address from our marketing list.

Changes to This Privacy Policy
Ophelia Trips may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]